Amazon delivery van flagged during roadside inspection
June 13, 2025

The Real Cost of Missed Vehicle Inspections for Amazon DSPs

Quick Overview

Running an Amazon Delivery Service Partner (DSP) business means every day is a race against time, routes to cover, packages to deliver, and expectations to meet. In all this chaos, one thing often gets overlooked: daily vehicle inspections.

They may seem like just another box to check, but skipping or rushing through inspections comes at a real cost—one that affects your scorecard, finances, operations, and reputation. Let’s break down why missed vehicle inspections hurt Amazon DSPs and how you can avoid these costly pitfalls.

Why Vehicle Inspections Matter in the DSP Model

Amazon has extremely high expectations for reliability and delivery performance. Its DSP Scorecard tracks multiple performance metrics like delivery completion rate, safety incidents, on-time starts, and customer experience. What many don’t realize is how fleet health directly influences these metrics.

Here’s how:

  • A vehicle that breaks down mid-route means packages don’t get delivered.
  • Mechanical failures cause delays, overtime pay, and route inefficiencies.
  • Poor maintenance increases the risk of safety incidents and insurance claims.

All of this impacts your Amazon DSP Scorecard and by extension, your ability to get more routes or bonuses.

The Real Costs You May Be Overlooking

Horizontal arrow graphic showing the escalating consequences of poor vehicle inspections, ranging from Scorecard Damage and Downtime & Repair to Insurance Risks, Compliance Gaps, and Productivity Loss

Missed inspections lead to far more than a “bad vehicle day.” Here’s a deeper look at the hidden (and not-so-hidden) costs:

Scorecard Damage = Lost Opportunities

Amazon keeps a close eye on each DSP’s safety performance and compliance rate. If vehicles aren’t properly inspected and maintained, safety risks increase, leading to:

  • CSA violations
  • Roadside inspection failures
  • Unsafe driving incidents due to mechanical faults

These issues trigger red flags on your DSP Scorecard. Once your safety metrics dip, Amazon may:

  • Reduce your route allocation
  • Withhold performance bonuses
  • Place your account under review
  • Terminate your DSP agreement in severe cases
Real cost: A single failed safety audit or vehicle grounding can mean thousands of dollars in lost revenue per day.

Unplanned Downtime and Repair Costs

Skipping inspections lets small issues go unnoticed, until they become big problems.

For example:

  • A simple brake pad warning turns into full brake failure.
  • A cracked mirror ignored today causes a compliance fine tomorrow.
  • A worn tire bursts mid-route, risking the driver’s safety and delaying deliveries.

When a van fails during a route, you not only face emergency repair costs but also:

  • Towing expenses
  • Rental or spare vehicle deployment
  • Route delays and angry customers
  • Overtime wages for rerouted drivers
Real cost: Emergency repairs are often 2x–4x more expensive than scheduled preventive maintenance.

Insurance Risks and Liability Exposure

Many fleet owners forget that incomplete inspection records can void insurance claims. If your driver crashes due to faulty brakes and there’s no record of recent inspections, your claim could be denied.

What’s worse? If someone gets injured, your company might be held liable for negligence.

Insurers are becoming stricter with DSP fleets. They want to see:

  • Documented inspection logs
  • Regular servicing
  • Real-time issue reporting
Real cost: One denied insurance claim could cost tens of thousands in repairs, liability claims, or even lawsuits.

Driver Accountability and Compliance Gaps

Drivers often rush through pre-trip inspections or skip them entirely. When using paper checklists or manual logs, there’s little visibility into:

  • Who actually completed the inspection?
  • Was it thorough or just box-ticking?
  • Were issues reported and acted on?

Without a digital system in place, it's hard to hold drivers accountable.

When you don’t know what’s going wrong or who’s responsible, it becomes impossible to fix the problem. That’s how small issues spiral into major disruptions.

Real cost: Repeating problems, untracked vehicle wear, and rising tension between fleet managers and drivers.

Productivity Loss and Operational Inefficiency

One missed inspection might seem harmless. But multiple missed inspections across a 20-vehicle fleet? That’s a logistical nightmare waiting to happen.

Each breakdown means:

  • A driver waiting for a tow
  • Missed Amazon dispatch windows
  • Backlogged deliveries
  • Dispatch team rerouting vans last minute

Your operations team spends valuable hours firefighting instead of optimizing. When inspections are not streamlined, your whole delivery flow suffers.

Real cost: Low efficiency = fewer packages per route = less revenue per vehicle per day.

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Missed Inspections Can Put Your Amazon Contract at Risk

Amazon doesn’t wait around when it comes to underperforming DSPs. If your delivery consistency or safety metrics fall below expectations, they may replace your DSP operation with one that’s more compliant and efficient.

Skipping inspections is like ignoring a slow leak in a tire. You might get a few extra miles… but eventually, it blows up and it’ll cost you your entire contract.

How to Prevent These Losses

The good news? These problems are entirely preventable with the right approach and tools.

Digitize Your Inspections with Simply Fleet

With Simply Fleet’s digital inspection checklists and software, your drivers can:

  • Complete pre/post-trip inspections quickly
  • Upload photos of damages or issues
  • Notify fleet managers instantly

All inspection records are stored in the cloud and accessible anytime. No more lost papers or missed issues.

Set Up Automatic Alerts for Faults

Catch problems before they become expensive. Simply Fleet can notify you about:

  • Low tire pressure
  • Brake wear
  • Battery health
  • Upcoming oil changes

Prevention always costs less than emergency repairs.

Use Driver Reports to Improve Accountability

See which drivers complete inspections regularly and which ones don’t. Use performance tracking to coach your team and build a safety-first culture.

Schedule Regular Preventive Maintenance

Track mileage and inspection reports together to build a predictive maintenance schedule. Don’t wait for breakdowns. Prevent them.

Final Thoughts

As an Amazon DSP, your margins are already tight. The last thing you need is avoidable downtime, compliance violations, or damaged scorecards. Every missed inspection is a risk, not just to your vehicles, but to your business as a whole.

With tools like Simply Fleet, you can make inspections easy, fast, and foolproof. You gain control, improve safety, and safeguard your DSP partnership with Amazon. Don’t let a simple missed check become your biggest regret.

Ready to cut downtime and protect your Amazon DSP scorecard? Start using Simply Fleet today. Get real-time inspection visibility, automated reminders, and insights to run a safer, more profitable fleet.

Behind this article

This article is brought to you by the Simply Fleet Team. The insights and recommendations you'll find here are not just theoretical; they are distilled from countless hours spent engaging with fleet professionals like you. Our team members actively collect knowledge from our customers, hundreds of discovery calls, and expert consultations. This ongoing dialogue is crucial for us to understand the struggles our users face, driving continuous improvement in our product and enabling us to share practical, experience-backed advice.

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