This resource is a full-length standard operating procedure (SOP) document for organizations managing maintenance across multiple sites. It defines how defects are recorded, how operational decisions are made, and how performance is reviewed so leadership can maintain control without relying on site-by-site walkthroughs.
Unlike generic SOP templates, this document focuses on maintenance governance, escalation, and auditability, making it suitable for experienced fleet managers who need consistency across yards, especially during storms, seasonal surges, or rapid growth.
This SOP document establishes a single, enforceable standard operating procedure for maintenance teams operating across multiple locations. It replaces site-specific practices with a shared SOP format that ensures defects are logged consistently, decisions are visible, and performance can be compared across yards using the same criteria.
Designed for multi-site operations, this SOP goes beyond basic documentation. It defines how inspections, maintenance decisions, escalation timelines, inventory accountability, and weekly HQ reviews should function as one system, so leadership always has a clear, accurate view of fleet readiness without chasing updates or relying on informal communication.